Privacy Policy

This Privacy Policy explains how the AP Football Nutrition brand collects, uses, stores and protects the personal data of website visitors, customers, newsletter subscribers and individuals who contact us.

2. What Personal Data We Collect

Depending on how you use the website, we may collect the following personal data:

• full name,
• billing and shipping address,
• email address,
• phone number if provided during checkout or communication,
• order details, purchased products or services and purchase history,
• information provided through inquiries, support requests or nutrition coaching applications,
• technical data about your device, browser, IP address, language, time zone and website usage,
• data related to cookies, analytics, advertising and email marketing.

3. How We Collect Data

We collect data in several ways:

• when you place an order in our online store,
• when you fill out a contact form or contact us by email,
• when you subscribe to newsletters or marketing communications,
• when you apply for personal nutrition coaching,
• automatically through cookies, analytics tools and similar technologies when visiting the website.

4. Purposes of Data Processing

We process your personal data for the following purposes:

• processing and fulfilling orders,
• delivery of physical products, digital products and services,
• sending invoices, order notifications and delivery updates,
• customer support, complaint handling and answering inquiries,
• providing personal nutrition coaching and related services,
• analyzing website usage and improving website functionality, offers and user experience,
• sending newsletters, offers, educational content and promotional messages where legally permitted,
• measuring advertising performance, remarketing and displaying personalized advertisements where consent is provided.

5. Legal Bases for Processing

We process personal data based on one or more of the following legal bases:

• contract performance – where processing is necessary to fulfill orders, deliver products or provide services,
• legal obligation – where we are required to retain certain data for tax, accounting or other legal obligations,
• consent – for example for newsletters or analytical and marketing cookies where required,
• legitimate interest – such as website security, fraud prevention, customer communication and website improvement where your rights do not override these interests.

6. Sharing Your Data

Your personal data may be shared with contractual partners or processors where necessary for website operation and service delivery, for example:

• WooCommerce / WordPress and technical support providers,
• payment service providers,
• shipping carriers,
• accounting and administrative providers,
• MailerLite for email marketing,
• Google Analytics and related Google advertising tools,
• Meta / Facebook tools for analytics, campaign measurement and remarketing,
• CookieYes for consent and cookie management.

We do not sell personal data as standalone databases to third parties. Certain data may however be used for analytics, advertising measurement and remarketing where legally permitted or based on your consent.

7. Transfers Outside the European Economic Area

Some service providers we use may process personal data outside the European Economic Area, for example in the United States. In such cases, we aim to ensure appropriate safeguards in accordance with applicable laws, such as standard contractual clauses or other lawful transfer mechanisms.

8. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected or as required by law.

• order, invoice and transaction data are retained in accordance with tax and accounting regulations,
• support contact data is retained as long as necessary to handle communication or requests,
• email marketing data is retained until consent is withdrawn or you unsubscribe,
• cookie-related data is retained according to the lifespan of the individual cookie or until consent preferences are changed.

9. Your Rights

Under applicable law, you have the following rights regarding your personal data:

• the right to access your personal data,
• the right to correct inaccurate or incomplete data,
• the right to erasure where there is no longer a valid legal basis for processing,
• the right to restrict processing,
• the right to data portability where legally applicable,
• the right to object to processing based on legitimate interest,
• the right to withdraw consent where processing is based on consent,
• the right to lodge a complaint with a supervisory authority.

Requests may be sent to [email protected].

10. Complaint to a Supervisory Authority

If you believe your personal data is processed in violation of applicable laws, you have the right to lodge a complaint with the competent supervisory authority:

Information Commissioner of the Republic of Slovenia
Dunajska cesta 22, 1000 Ljubljana, Slovenia
Email: [email protected]

11. Cookies and Similar Technologies

We use cookies and similar technologies to ensure website functionality, analytics, advertising measurement and improved user experience.

Cookies may be used for the following purposes:

• essential cookies – necessary for website functionality, cart and checkout,
• functional cookies – allow saving certain preferences,
• analytics cookies – help us understand website usage and improve performance,
• marketing cookies – used for campaign measurement, remarketing and personalized advertising.

We use CookieYes for consent management. Where legally required, analytics and marketing cookies are loaded only after your consent. You may change your cookie preferences at any time through the cookie management tool on the website.

12. Third-Party Tools and Services

The website may use third-party tools and services such as:

• WooCommerce – online store, cart and order management,
• Google Analytics – website analytics,
• Google Ads – advertising measurement and remarketing,
• Meta / Facebook Pixel – analytics, conversion tracking and remarketing,
• MailerLite – email campaigns and engagement tracking,
• CookieYes – cookie banner and consent management.

The actual set of tools used may change from time to time depending on active plugins, advertising campaigns or technical website settings.

13. Email Marketing

If you subscribe to newsletters or marketing communications, we may use your email address to send updates, offers, educational content, promotions and other information related to the AP Football Nutrition brand. You may unsubscribe at any time through the unsubscribe link in each email or by contacting us at [email protected].

14. Automated Processing and Fraud Prevention

We generally do not use automated decision-making that produces legal or similarly significant effects. Certain systems may however use basic automated mechanisms for fraud detection, abuse prevention, website protection or advertising performance measurement.

15. Protection of Personal Data

We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse or unauthorized disclosure. However, no transmission or electronic storage method is completely secure, therefore we cannot guarantee absolute security.

16. Links to Other Websites

The website may contain links to third-party websites or services. We are not responsible for their content, functionality or handling of personal data. We recommend reviewing their privacy policies before using such websites.

17. Children's Privacy

The website is not intended for children. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so appropriate action can be taken.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in legislation, business processes, tools used or website functionality. The latest version will always be available on this page.

19. Contact

If you have questions regarding this Privacy Policy or the processing of your personal data, please contact us at:

Email: [email protected]