Shipping Policy
After your order has been shipped, you will receive an email with your tracking number. You can also check your shipment status using the links below:
Shipping carriers are responsible for delivery updates and shipment status information.
Shipping Policy
This Shipping Policy outlines the terms regarding order processing, delivery and shipment responsibility for the AP Football Nutrition online store.
1. Order Processing
Orders are processed within 1–3 business days after the order is placed.
During periods of increased order volume (promotions, seasonal sales), processing times may be extended by a few additional days.
---2. Delivery Times
Estimated delivery times after shipment:
- European Union: 2–5 business days
- Other countries: depending on location and shipping carrier
Orders are shipped from our warehouse:
Letališka cesta 30, 1000 Ljubljana, Slovenia
3. Shipping Carriers & Tracking
We ship orders through contracted delivery partners such as:
- Pošta Slovenije
Once your order has been shipped, you will receive tracking information by email.
---4. Delivery Delays
If a delivery delay occurs, we will notify you by email whenever possible.
The seller is not responsible for delays caused by:
- shipping carriers,
- force majeure events (e.g. weather conditions, strikes),
- customs procedures,
- incorrect customer information.
5. Incorrect Address or Order Changes
The customer is responsible for providing accurate delivery information.
Changes to an order or shipping address are possible within 6 hours after placing the order.
For changes, contact us at:
[email protected]
6. Lost or Damaged Packages
If your shipment has not arrived within a reasonable timeframe or arrives damaged, please contact us at:
[email protected]
In the event of loss or damage, we will work with the shipping carrier to resolve the issue.
---7. Delivery Responsibility
Responsibility for the shipment transfers to the customer once the package has been delivered to the address provided by the customer.
If tracking information shows the package as delivered, the delivery will be considered successfully completed.
---8. Stolen Packages
The seller is not responsible for packages that are lost or stolen after delivery to the customer’s address.
In such cases, we recommend contacting the shipping carrier or local authorities.
---9. Contact
For all questions regarding shipping, please contact us at:
Email: [email protected]
By placing an order, the customer confirms acceptance of this Shipping Policy.
Satisfied Customers
AP Football Nutrition™
We’re proud to help our customers perform at every match with maximum energy and endurance. Are you next?
24/7 Customer
Support
Have questions or concerns? Contact our support team at
[email protected]
Ingredients Not Listed on the WADA Prohibited List
Formulated without ingredients from the WADA Prohibited List
30-Day Money-Back
Guarantee
30-day money-back guarantee from the date of delivery.
